Product: 5/5 | Delivery: 1/5
I purchased the Pacsafe® GO anti-theft micro crossbody as a Christmas gift for a loved one overseas, and while the product itself is absolutely fantastic, the delivery experience was an absolute nightmare.
Let’s start with the good: the product is everything I hoped for and more. It’s high-quality, functional, and exactly what I wanted to gift. My brother was thrilled with it once it finally arrived. The design is sleek, it works perfectly, and it’s clear that a lot of thought went into its creation. Honestly, if it wasn’t for the delivery disaster, this would have been the perfect gift.
However, the delivery was a whole other story. I ordered it well in advance, thinking there was plenty of time for it to arrive before Christmas. Unfortunately, the product took a whopping THREE weeks to get to its destination. It was shipped internationally, but it sat in the depot for weeks (I checked the the tracking daily).
To make matters worse, the package didn’t arrive until a full WEEK after the New Year. What was meant to be a Christmas surprise turned into a belated, after-the-holidays gift, which was really disappointing, especially since I had planned everything so carefully. I can’t fault the product, but if you’re buying this as a gift with any time-sensitive expectation, be warned—your delivery could be painfully delayed.
In conclusion, I can’t recommend this product enough for its quality, but I can’t ignore how awful the shipping process was. It’s definitely a gamble if…