Shipping Info

Shipping

Delivery in the UK

Orders are shipped as fast as possible from our warehouse in the UK. Most orders are processed and out the door in 1 to 2 days, but transit time can take up to 2 to 4 days depending on your location. Therefore, please allow 6 days delivery time. All our orders are shipped using fast and reliable services, so your Pacsafe gear is in good hands. We cannot ship to PO boxes.

The following Shipping Charges apply:

UK customers

Free UK shipping on all orders.

For Next Day Delivery, please take into that our warehouse is closed on UK national holidays and we ship it the next working day.

EU customers

Please visit our EU website.

USA customers

Please visit our US website.

International Delivery outside EU & USA:

Please visit our International website.

Damaged Shipments

We vetted our carriers to provide the best possible shipping and customer care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to customercare@pacsafe.co.uk.


Customer Service

Do you need assistance?

Customer Service is here to help. You can email us at customercare@pacsafe.co.uk.


Pacsafe Warranty

We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories. If you have a manufacturing issue not related to standard wear and tear, you may qualify to receive a replacement through our Warranty program.

Find out more about the Pacsafe Warranty.


Currency

Pacsafe.co.uk prices are displayed in GBP. Orders will be transacted in GBP by your credit card company.

We ship to Europe / Asia Pacific / Central America & Africa. For US & Canada, please click here