Shipping Info

Shipping

2021 Christmas Shipping

Last shipping dates:

**Please note - the below dates reflect our fulfilment centre dispatch guidelines and reflect couriers delivering on time. We cannot guarantee that the courier will deliver on time - as this part of the journey is out of our control. We are not seeing any major delays at the moment but if you need to receive an order in time for Christmas we recommend adding one or two extra days to the dates below to avoid disappointment**

- For delivery in time for Christmas please place your order by midday on Tuesday 21st December.

Delivery in the UK

Orders are shipped as fast as possible from our warehouse in the UK. Most orders are processed and out the door in 1 to 2 days, but transit time can take up to 2 to 7 days depending on your location. Therefore, please allow 10 days delivery time. All our orders are shipped using fast and reliable services, so your Pacsafe gear is in good hands. We cannot ship to PO boxes.

The following Shipping Charges apply:

UK customers:

Free UK shipping on all orders.

EU customers

Please visit our EU website.

USA customers

Please visit our US website.

International Delivery outside EU & USA:

Please visit our International website.

Damaged Shipments

We vetted our carriers to provide the best possible shipping and customer care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to customercare@pacsafe.co.uk.


Customer Service

Do you need assistance?

Customer Service is here to help. You can email us at customercare@pacsafe.co.uk.


Pacsafe Warranty

We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories. If you have a manufacturing issue not related to standard wear and tear, you may qualify to receive a replacement through our Warranty program.

Find out more about the Pacsafe Warranty.


Currency

Pacsafe.co.uk prices are displayed in GBP. Orders will be transacted in GBP by your credit card company.

We ship to Europe / Asia Pacific / Central America & Africa. For US & Canada, please click here