Returned
Returned the purse. Too hard to use the zipper.
Pacsafe - Official UK Store
Thank you for your feedback — we really appreciate you taking the time to share your experience. We're sorry to hear that the new zip lock design was difficult to use.
To help with this, we’ve created a short instructional video that shows how to easily open and close the zip lock:
Watch the video here:
https://videos.sproutvideo.com/embed/d391d0bf1418e9ce5a/b5aa33e89f795201
We’ve also shared your comments with our product team as we continue to improve. Thank you again for your support, and we hope to welcome you back in the future!