Reviewed by Deepanjan K.
Verified Buyer
I recommend this product
Good
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Color : Rose
Check the sizingThis product is made with post-consumer recycled polyester (rPET), equivalent to 4.0 recycled plastic bottles, and is treated with a 100% PFC-free water repellency.
SKU : 35175340
Features
Size Chart
Specification
Volume : 0.2 litres
Height : 21.5 cm
Width : 12.0 cm
Depth : 3.0 cm
Weight : 0.16 kgs
Crossbody Circumference (max-min) : 25-144 cm
Drop Height (max-min) : 3-70 cm
Sustainable Materials
Main Materials
Lining Materials
Delivery
Orders are shipped as fast as possible from our warehouse in the UK - Free delivery over £100.
Returns
If you are not satisfied with your purchase for any reason, simply return it to us in its original condition & packaging within 14 days.
Warranty
We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories.
Good
The product was just as described and of very high quality.
I gave the crossbody bag as a gift. My friend loved it both in the size and color.
Upon receiving this item, I found that it wasn't big enough to carry everything I needed to carry, not just that but the strap dug into my back because of the way it connected to the bag. It seems to only work if it's put over the right shoulder but I'm left handed, so it just really didn't work for me. I submitted a request for a refund but was told that I'd have to pay out of pocket to send it back. That was very disappointing. It's not so much the money but the idea that a company would penalize the merchant for receiving an item that they aren't completely satisfied with. Most companies that stand by their product would always send you a return label. Just think it's bad business.
Thank you for sharing your experience — we're truly sorry to hear that the bag didn’t meet your expectations in terms of fit and comfort.
As mentioned in our reply to your message on Instagram, we genuinely value customer satisfaction. If the product you received differs from the description or specifications listed on our website, we’re happy to cover the return shipping to ensure a smooth and fair resolution. Additionally, for items covered under warranty, we always cover the return shipping costs where applicable.
We appreciate your understanding and thank you again for your feedback.
The main problem with this bag is the credit card slots are so tight it is impractical to use them. You worry you will damage your credit cards, etc. trying to get them into the slots. Even if you do, it is so difficult to get them out you will be spending a lot of time at the register, etc. The rest of the bag works fine.