Shame about the crossbody straps.
This is a very handy little bag for travel, for wallet, phone and passport. However, the crossbody straps are simply too narrow. Even with just a few items in the bag there is some weight to it. If you are a slight person, the straps do not spread the load well enough and you will get chafe and irritation across your clavicle. Please could you make the straps wider so that the weight is more evenly distributed.I cannot use the bag unless I have a big jacket on, which defeats the object when travelling to warmer climes.
Pacsafe - Official UK Store
Thank you for taking the time to share your detailed feedback, Jan. We're delighted to hear that you find the bag handy for travel and appreciate its functionality for carrying your essentials.
We truly understand your concern about the crossbody strap width and how it affects comfort, especially for extended wear. It's particularly helpful to understand how this impacts the bag's usability in different climates and travel situations.
Your suggestion about making the straps wider for better weight distribution has been shared with our product development team.
Thank you very much.